AI Consulting Governance & Strategy Expert (AI Community)

About the Role:

At TELUS Digital, we believe that the true power of AI lies in its responsible and strategic application. As a Specialist in our AI Consulting Governance & Strategy Community, you are the architect of trust and value. You will work at the intersection of business, law, and technology to design the frameworks that allow organizations to scale AI safely and effectively. We look to you to translate complex regulatory requirements into actionable roadmaps, ensuring that every AI solution we build is ethical, transparent, and high-impact. At TELUS, you don't just follow the rules; you help set the global standard for responsible innovation.

What You’ll Do (Key Responsibilities):

• Strategic Roadmap Development: Collaborate with executive stakeholders to identify high-value AI use cases and align them with long-term business objectives and ROI targets.
• Governance Framework Design: Build and implement robust AI governance structures, including accountability models (RACI), policy guidelines, and ethical review processes.
• Regulatory Compliance & Risk Management: Lead cross-functional assessments to ensure alignment with global standards (e.g., EU AI Act, GDPR, NIST RMF) and mitigate risks related to bias, privacy, and security.
• Ethical Oversight & Transparency: Develop rubrics for Model Explainability and Fairness, ensuring that AI-driven decisions are traceable, unbiased, and socially responsible.
• Organizational Change & Literacy: Facilitate workshops and training programs to bridge the "AI expertise barrier," fostering a culture of data-driven decision-making and ethical AI adoption.