Enterprise Customer Success Manager
Quick facts
- Type
- Contract
- Location
- Remote — worldwide
- Languages
- English
- Platform
- Remoat Teams — 9 open jobs
- Payout
- Not published by Remoat Teams
- Apply
- Free to apply — never pay to get AI training work
Own the number on million-dollar accounts and build the CS function from scratch. Our client is a fast-scaling AI-powered business operations company (1,000+ people) serving demanding enterprise customers in financial services, legal, healthcare, and media across the US. This is the first dedicated Customer Success hire — a track to Head of Customer Success for the operator who builds the playbook, proves the model, and eventually hires the team. Must have: 4–8 years in Customer Success, Account Management, or Client Operations at a B2B tech/services company Personally owned and managed $1M+ annual enterprise accounts — relationship lead, QBR owner, client's go-to Direct experience with VP+ stakeholders, complex contracts, procurement cycles, and multi-stakeholder buy-in (SMB/mid-market alone does not qualify) Native-level written and spoken English, indistinguishable from a native speaker in C-suite settings Able to work US Eastern or Pacific hours consistently, 6 days a week
Benefits
Competitive compensation discussed during the hiring process.
Remoat Teams does not publish its legal entity or pay rates; the rate is shared before each assignment. Never pay to apply.